To drive the development of Macao’s smart city, Companhia de Telecomunicações de Macau (CTM) and the University of Macau (UM) signed a strategic cooperation agreement as early as 2018. Through the complementary advantages of both parties’ resources, they have deepened the cooperation in industry-academia-research projects, successfully completing the “Tourism Big Data Algorithm R&D” and “Automated Customer Experience Testing Tool Development” projects, injecting new vitality into the diversified development of Macao’s 1+4 industries.
On May 23, the two parties renewed the strategic cooperation agreement. In the future, they will continue to focus on technologies such as AI and big data, creating more smart application scenarios and solutions that cater to Macao’s development needs.
The signing ceremony took place at CTM booth during the BEYOND International Technology and Innovation Expo (BEYOND EXPO) in Macao, witnessed by Prof Ge Wei, UM Vice Rector (Research), and Mr. Poon Fuk Hei, CEO of CTM. Prof. Xu Cheng-Zhong, Dean of the Faculty of Science and Technology, and Ms. Ebel Cham, Vice President of Business at CTM, signed the strategic cooperation agreement, signifying that the two parties will deepen their industry-academia-research project collaboration in areas such as AI and big data, based on their previous fruitful cooperation results.
Ms. Ebel Cham said that UM’s excellent research team and faculty-student community have always been at the forefront of global technology, researching and exploring various innovative applications, making them an important partner for Macao Telecom in promoting the transformation of smart city research results. Since 2018, the two parties have collaborated in the fields of big data and IoT, and in 2023 they have driven the cooperation on “Tourism Big Data Algorithm R&D” and “Automated Customer Experience Testing Tool Development” projects, with the results of the tourism big data algorithm R&D project becoming an important part of supporting Macao’s smart tourism development. In the future, Macao Telecom will continue to collaborate with UM in areas such as 5.5G, AI, big data, and smart IoT applications, aiming to create more smart application scenarios for Macao.
Prof. Xu Cheng-Zhong said that UM has a strong technical accumulation in communication technology and applications, especially in communication theory, algorithms, hardware chip implementation, and smart city IoT applications, all at the forefront of science and technology. The strong collaboration between UM and Macao Telecom is believed to have a greater driving force for the development of Macao’s communications. This renewal is a recognition and affirmation of the previous work, and the subsequent cooperation, especially in the direction of industry-academia-research, is expected to reach a higher and greater level.
During the event, the two parties also held a project delivery ceremony, where the “Tourism Big Data Algorithm R&D” project was delivered, which will help Macao Telecom’s big data service applications, further precisely analyzing and exploring the relationship between attractions and tourists, expanding the usability of data and supporting the transformation of more application scenarios. The “Automated Customer Experience Testing Tool Development” project will accelerate Macao Telecom’s implementation of smart workflow, improving work efficiency, testing accuracy, and expanding test coverage, better understanding the customer’s service experience. The successful delivery and application of these two research projects mark the start of the next stage of new research project collaboration between the two parties.
Afterward, representatives from UM visited Macao Telecom’s booth, where they were introduced to “Digital Macau 3.0” network infrastructure and smart applications in areas such as cultural tourism, the big health industry, AI+big data potential and applications, the latest network security technologies and multi-network integration, and the new generation of ultra-fast networks.
News source: 澳門電訊企業動向
為推動澳門智慧城市建設發展，澳門電訊與澳門大學早於2018年已簽署了戰略合作協議，透過雙方的資源優勢互補，深化產合研項目合作，成功完成了「旅遊大數據算法研發」及「自動化客戶體驗測試工具研發」的項目合作，為助力澳門1+4產業多元發展注入新活力。23日，雙方延續戰略合作協議，未來將繼續圍繞AI、大數據等技術領域，打造更多切合澳門發展需要的智慧應用場景及解決方案。
澳門電訊與澳門大學延續戰略合作簽署協議於5月23日，假BEYOND國際科技創新博覽會（BEYOND EXPO）澳門電訊展館舉行，在澳門大學副校長（研究）葛偉教授和澳門電訊行政總裁潘福禧的共同見證下，澳門大學科技學院院長須成忠教授與澳門電訊商務副總裁湛寶儀簽署了有關戰略合作協議，標誌著雙方將在原有產學研豐富合作成果的基礎上，繼續深化AI、大數據等領域的產學研項目合作。
澳門電訊商務副總裁湛寶儀表示，澳門大學卓越的科研團隊和師生，一直緊貼世界技術尖端，研究和探索各項嶄新應用，是澳門電訊在推動智慧城市領域研究成果轉化的重要伙伴，早於2018年雙方已攜手，探索大數據、物聯網等領域的產學研合作，並於2023年推動「旅遊大數據算法研發」及「自動化客戶體驗測試工具研發」等項目的合作，其中旅遊大數據算法研發項目的成果，更成為了支持澳門智慧旅遊發展的重要部分，未來，澳門電訊繼續就5.5G、AI、大數據、智慧物聯網應用等領域，與澳門大學展開更深入的合作，期待為澳門打造更多智慧應用場景。
澳門大學科技學院院長須成忠教授表示，澳門大學在通訊技術及應用有深厚的技術積累，特別是在通訊理論、算法、已硬件的芯片實現，以及智慧城市物聯網的應用，都站在科技學術前沿，澳門大學與澳門電訊的強強合作，相信能對澳門的通訊發展，起到更大的推動作用，這次的續約，也是雙方對前期工作的認可和肯定，雙方的後續合作，特別是在產學研方向的合作，有望推動上更高更大的台階。
期間，雙方還進行了產學研項目交付儀式，其中交付的「旅遊大數據算法研發」項目將助力澳門電訊大數據服務應用，進一步精準地分析及挖掘景點與旅客之間的關係，擴展數據的可用性及支持轉化更多應用場景。而「自動化客戶體驗測試工具研發」項目，將加快澳門電訊推動實現智能化工作流程，提高工作效率及測試準確性、擴大測試覆蓋範圍等，更好地了解客戶的服務使用體驗。兩個研究項目的成功交付及應用，標誌著雙方將開啟下一階段的新研究項目合作。
其後，澳門大學代表在澳門電訊介紹下，參觀了展館中圍繞助力推動文化旅遊、大健康產業、AI+大數據潛力和應用、最新網絡安全技術與多網融合、新一代極速網絡等方面的「數碼澳門3.0」網絡基建及智慧應用。
新聞來源: 澳門電訊企業動向
